Terms of service

PANACHE WINE SOLUTIONS LLC

Wine Accomplis | Effective August 30, 2026

PLEASE READ  These Terms of Service form a binding agreement governing your use of wineaccomplis.com and purchases from Wine Accomplis. By using the site, creating an account, submitting an order, or accepting a quotation that incorporates these Terms, you agree to them.

Agreement and Scope

These Terms of Service (the "Terms") are an agreement between you and Panache Wine Solutions LLC, which operates the Wine Accomplis brand ("Wine Accomplis," "we," "us," or "our"). They govern access to and use of wineaccomplis.com, related online services, communications, quotations, and purchases from Wine Accomplis (collectively, the "Services").

These Terms apply together with any product-specific terms, written quotation, order confirmation, warranty, Return Policy, Shipping Policy, and Privacy Policy made available before or at the time of purchase. If an order-specific written agreement conflicts with these Terms, the order-specific agreement controls only for that order.

Wine Accomplis sells wine-storage, preservation, serving, display, furniture, lighting, accessory, and related products. Wine Accomplis does not sell alcoholic beverages through the Services.

Product Classifications and Pre-Sale Labels

TecVino and Magnumaster are the only outsourced product lines. A TecVino or Magnumaster product is return-eligible only if it is expressly identified before purchase as "In Stock — Return Eligible." If Wine Accomplis sources, reserves, configures, or orders a TecVino or Magnumaster unit specifically for a customer, it is a special-order outsourced product only when it is expressly identified before purchase as "Special Order — Final Sale."

Except for TecVino and Magnumaster, products offered by Wine Accomplis are made by Wine Accomplis. A product produced, finished, sized, configured, personalized, or modified after an order is placed is a Wine Accomplis-made custom or made-to-order product and is final sale. An already-completed Wine Accomplis-made product is returnable only if it is expressly labeled "Return Eligible" before purchase.

The product page, quotation, invoice, or order confirmation will disclose the classification, return status, exact restocking fee, refund method, and any deposit or commitment point before billing information is requested. The order confirmation will repeat the classification. We will not reclassify a product after accepting the order. An ambiguous classification must be clarified and accepted in writing before payment.

Eligibility and Customer Accounts

You may use the Services only if you have reached the age of legal majority where you live and can form a binding contract. If you use the Services for a business or other entity, you represent that you are authorized to bind that entity, and "you" includes that entity.

You are responsible for maintaining the confidentiality of account credentials and for activity conducted through your account. Information submitted to us must be current, complete, and accurate. Notify us promptly if you suspect unauthorized account activity. We may suspend or close accounts used fraudulently, unlawfully, or in violation of these Terms.

Products and Site Information

We make commercially reasonable efforts to describe and display products accurately. Photographs, renderings, videos, colors, finishes, textures, grain, patina, measurements, capacities, and other visual details may vary because of screen settings, lighting, manufacturing tolerances, hand-finishing, natural material variation, or product updates. Such differences are not defects when they fall within the description, approved sample, or reasonable manufacturing variation.

Product dimensions and capacity statements are approximate unless expressly stated as guaranteed. Bottle capacities depend on bottle shape, orientation, spacing, and configuration. You are responsible for confirming that a product's dimensions, clearances, electrical requirements, ventilation, weight, and intended use are suitable for your location before ordering.

We may change product descriptions, specifications, availability, prices, and site content at any time. A change does not alter an order we have already accepted unless you agree, the change is required by law, or the accepted order expressly permits it.

Orders and Acceptance

Your order is an offer to purchase. An automated acknowledgement or payment authorization confirms receipt but does not by itself mean that we have accepted the order. We accept an online order when we send a shipment confirmation or another express acceptance. Custom, made-to-order, special-order, commercial, or quoted orders are accepted as stated in the applicable written quotation or order confirmation.

We may reject or cancel an order before acceptance because of inventory limitations, product discontinuation, pricing or description errors, suspected fraud, payment issues, shipping restrictions, legal requirements, or other legitimate business reasons. If we cancel after collecting payment, we will return the amount collected for the canceled portion to the original payment method.

Orders may not be resold, exported, or used in a manner that violates law, manufacturer restrictions, or written distribution limitations. We may impose reasonable quantity limits or require additional verification for high-value or unusual orders.

Prices, Taxes, and Payment

Prices are shown in U.S. dollars unless otherwise stated. Prices exclude shipping, delivery, installation, taxes, duties, brokerage, permits, and similar charges unless the order expressly includes them. You are responsible for applicable taxes and government charges. If we are legally required to collect them, they will be added at checkout or invoiced.

You authorize us and our payment processors to charge the payment method you provide for the order total and any additional charges you expressly approve. You represent that you are authorized to use that payment method. Payment may be captured at checkout, upon order acceptance, according to a deposit schedule, or as stated in a quotation or invoice.

Obvious pricing, typographical, or calculation errors do not bind us. If we identify an error after receiving an order, we may offer the corrected terms or cancel the affected item and return any payment collected for it. Promotional codes and discounts are subject to their stated conditions and may not be combined unless expressly permitted.

Payment Disputes and Chargebacks

Before opening a payment-network dispute or chargeback, contact Wine Accomplis through the published return, shipping-damage, or warranty process so the claim can be inspected and the remedy required by these Terms or applicable law can be provided. A chargeback is not itself a cancellation, return, or refund request. By submitting a payment method you represent that you are authorized to use it and that you will not initiate a dispute solely to avoid a disclosed final-sale term, restocking fee, nonrefundable deposit, freight charge, or custom-production commitment.

Wine Accomplis will contest a chargeback that is inconsistent with terms disclosed before purchase. That includes a dispute based on buyer's remorse for a Wine Accomplis-made custom or made-to-order product after acceptance; a special-order TecVino or Magnumaster product after the disclosed supplier commitment point; a delivered product that conforms to the approved written specifications; a product confirmed delivered to the address you provided; or a claim filed instead of using an available repair, replacement, inspection, or legally required refund process. You agree to provide reasonable cooperation, including the order number, photographs, packaging, delivery records, and access for inspection when requested. Carrier tracking, signed delivery records, freight exception notes, production photographs, approved specifications, and written communications may be submitted to the card issuer, Shopify, or the payment processor.

If a charge is reversed and Wine Accomplis later establishes that the cardholder or authorized user approved the transaction and that the product was delivered, made available, or produced in material conformity with the accepted order, Wine Accomplis may invoice the unpaid balance and, to the extent permitted by law, documented network, processor, or representation fees. Nothing in this section limits a cardholder's right to dispute an unauthorized charge, a charge for goods that were never shipped when shipment was required, or another claim that applicable law or card-network rules independently allow.

CHARGEBACKS DO NOT CANCEL A FINAL-SALE CUSTOM ORDER  Opening a card or payment-network dispute is not a cancellation, return authorization, or refund. It does not stop production or release a deposit that applicable law allows Wine Accomplis to retain. Use the published return, shipping-damage, or warranty process first.

Wine Accomplis-Made Custom and Made-to-Order Products

A Wine Accomplis-made product is custom or made to order when it is produced, finished, sized, configured, personalized, or modified for you after the order is placed, or is identified that way on the product page, quotation, invoice, or order confirmation. You are responsible for reviewing and approving all dimensions, specifications, colors, finishes, quantities, artwork, spelling, electrical requirements, and other order details before approval.

A Wine Accomplis-made custom or made-to-order piece requires a fifty percent (50%) deposit that is designated nonrefundable when we accept the order, to the maximum extent permitted by law. The deposit is applied to the purchase price and is intended as reasonable compensation for difficult-to-measure losses from reserved production capacity, custom design and administrative work, and committed materials. The remaining fifty percent (50%) is due when the piece is ready to ship and must be paid before carrier release, unless the written quotation states another schedule.

If mandatory law gives a buyer a right to restitution after cancellation or breach, Wine Accomplis may retain only the amount permitted by law, including valid liquidated damages, actual damages, and the value of benefits provided, and will return any legally required balance to the original payment method. The quotation or order documents may identify order-specific commitments supporting the deposit.

After acceptance, the Wine Accomplis-made custom or made-to-order product is final sale and cannot be canceled, returned, exchanged, or refunded. Exceptions apply for a verified defect, material nonconformity with approved written specifications, our inability to fulfill the accepted order, or a remedy required by law. If we cancel because we cannot fulfill the order, we will promptly return amounts paid for the unfulfilled portion to the original payment method.

Requested changes after approval may be declined and, if accepted, may result in additional charges and revised production or delivery dates. You must approve any written change order before we are required to perform the changed work.

Special-Order TecVino and Magnumaster

A special-order TecVino or Magnumaster order becomes final sale and noncancelable when we submit or commit the order to the applicable supplier, as disclosed before purchase. The product page, quotation, invoice, or order confirmation will state any required deposit, when it is designated nonrefundable to the maximum extent permitted by law, and when the balance is due. If no deposit schedule is stated, full payment is due before supplier release or shipment. Any amount retained after a buyer's cancellation or breach is limited to the supplier commitment and other damages or amounts lawfully recoverable.

A final-sale special-order designation does not eliminate a manufacturer warranty, an implied warranty, or a remedy for a verified defect, material nonconformity, our inability to fulfill, or another right that applicable law makes nonwaivable.

Shipping, Freight, and Delivery

We ship only to destinations and by methods made available at checkout or approved in writing. Wine Accomplis does not accept orders for delivery to Puerto Rico and does not ship orders into Puerto Rico. Delivery dates are estimates unless expressly guaranteed in writing. Separate items in one order may ship at different times. You are responsible for providing a complete, accurate, and accessible delivery address and for notifying us of relevant access restrictions before shipment.

TecVino and Magnumaster may ship directly from a supplier, manufacturer, or designated warehouse. Wine Accomplis-made products may ship from our fabrication or fulfillment location. Direct shipment does not change our obligations as the seller, including legally required delay notices, refunds, and coordination of damage, return, or warranty procedures.

Large or heavy products may be delivered by freight carrier. Unless the order expressly states otherwise, freight delivery may be curbside or to the carrier's standard delivery point and does not include inside delivery, unpacking, assembly, installation, removal of packaging, stairs, elevators, rigging, or site modification. Additional services, waiting time, storage, redelivery, address corrections, refused delivery, or failed delivery caused by customer circumstances may be charged to you.

Inspect packaging and merchandise promptly. For visible freight damage, note the damage on the carrier's delivery record before signing when reasonably possible, photograph the packaging and product, retain all packing materials, and contact us within forty-eight (48) hours. For concealed damage, contact us promptly after discovery. Failure to provide prompt notice may impair a carrier claim but does not waive rights that cannot legally be waived.

Risk of loss transfers when the product is delivered to you or your authorized recipient, except to the extent applicable law provides otherwise. If you arrange your own carrier or pickup, risk transfers when the product is released to that carrier or person. Title transfers upon full payment and delivery, subject to applicable law.

Shipping Delays and Availability

We will maintain a reasonable basis for the shipment estimate stated before purchase. If no shipping time is stated, we will comply with the time required by applicable law. Fabrication, supplier, customs, carrier, weather, labor, and other events may affect estimates.

When applicable law requires us to notify you of a delay, obtain your consent to a revised shipment date, or offer cancellation and a full and prompt refund for unshipped merchandise, we will do so. A legally required delayed-shipment refund will be returned to the original payment method and is not reduced by a restocking fee or limited by final-sale or nonrefundable-deposit terms.

Backorders, preorders, and limited-production items are subject to availability. An estimated date is not a guarantee unless expressly identified as one. We may allocate limited inventory, cancel unavailable items, or offer a substitute, but we will not substitute a materially different product without your consent.

Cancellations

You may request cancellation of a Return Eligible product before it enters fulfillment or of a special-order outsourced product before the disclosed supplier commitment point. A cancellation request is not effective until we confirm it in writing. If confirmed before the applicable commitment, amounts collected for the canceled item will be returned to the original payment method. Once a Return Eligible product ships, the return provisions below apply.

A Wine Accomplis-made custom or made-to-order order is final sale after acceptance, and its fifty percent (50%) deposit is designated nonrefundable to the maximum extent permitted by law. A special-order TecVino or Magnumaster product is final sale after the disclosed supplier commitment point. These terms do not apply when we cannot fulfill the order or when law requires restitution, cancellation, or another remedy.

Returns, Refunds, and Exchanges

A product qualifies for a discretionary return only if it was expressly labeled Return Eligible before purchase. Contact Wine Accomplis within fourteen (14) calendar days after delivery and obtain written authorization before sending it back. Proof of purchase is required. The product must be unused, uninstalled, unassembled, unmodified, complete, intact, and resalable as new in intact original factory packaging with all manuals, accessories, labels, and protective materials. Unauthorized returns may be refused.

Every approved discretionary return is subject to a thirty percent (30%) restocking fee calculated on the accepted merchandise price. We refund the remaining seventy percent (70%) to the original payment method after receipt and inspection. Gift-card purchases are refunded to the gift card. Original shipping, freight, delivery, installation, expedited service, duty, and return shipping are not refunded unless required by law. You are responsible for suitable packing, insured return shipping, and return-transit risk for a discretionary return.

Wine Accomplis-made custom and made-to-order products, special-order TecVino and Magnumaster products after supplier commitment, installed or used products, opened consumables, gift cards, and products clearly marked Final Sale, As Is, or Nonreturnable are not eligible for discretionary return. A discounted product is not final sale unless it was clearly labeled that way before purchase. Consumers may request a written copy of the Returns & Custom Orders Policy.

LEGALLY REQUIRED REMEDIES  Final-sale terms and the 30% restocking fee govern only discretionary returns. They do not eliminate a nonwaivable right to repair, replacement, cancellation, or a refund for a defective, materially misrepresented, unfit, incorrect, or unshipped product.

Damaged, Defective, or Incorrect Products

If an item arrives damaged, is materially defective, is not the item ordered, materially fails to match representations that induced the purchase, or is unfit for its disclosed purpose, contact us promptly with the order number, description, photographs or video when reasonably available, and any requested serial number or packaging information.

After verification, we may provide repair, replacement, missing parts, return authorization, price reduction, or another appropriate remedy. When applicable law requires return of the price paid, we will issue the required refund to the original payment method without a restocking fee. We will bear reasonable return-shipping costs for a confirmed defect, shipping damage, or incorrect item when return is required, unless the applicable warranty provides another lawful procedure.

Do not discard a damaged product or packaging until we or the carrier authorize disposal. Do not install, energize, or continue using a product that appears damaged or unsafe.

Installation, Site Conditions, and Product Use

Unless expressly included in writing, installation, assembly, calibration, electrical work, plumbing, ventilation, drainage, carpentry, structural work, permits, inspections, and site preparation are not included in the product price. You are responsible for measuring the site; confirming access, floor loading, clearances, voltage, frequency, electrical capacity, ventilation, temperature, humidity, drainage, and code requirements; and ensuring that the product can be safely delivered and installed.

Hardwired, plumbed, built-in, wall-mounted, suspended, refrigerated, illuminated, or other specialized products must be installed and serviced by appropriately qualified or licensed professionals in accordance with the manufacturer's instructions and all applicable codes. Improper installation, site conditions, voltage, ventilation, drainage, modification, misuse, or unauthorized repair may damage the product, create a safety hazard, and affect warranty coverage to the extent permitted by law.

Follow all product instructions, warnings, capacity limits, cleaning requirements, and maintenance schedules. Wine storage and preservation performance may depend on environmental conditions, bottle type, closure condition, gas supply, use patterns, and maintenance. Unless expressly guaranteed in writing, we do not guarantee a particular wine-aging result, preservation period, resale value, or compatibility with every bottle, glass, decanter, cabinet, or building condition.

Warranties

New consumer products made by Wine Accomplis are covered by the one-year Wine Accomplis Limited Warranty beginning on delivery. TecVino and Magnumaster are third-party products covered by the written manufacturer warranty applicable to the specific model. The applicable written warranty will be displayed or linked near the product description before purchase and will control its stated scope, duration, exclusions, claims process, and remedies.

Wine Accomplis will coordinate claims for TecVino and Magnumaster and will identify or arrange the service process for Wine Accomplis-made products. Warranty service may require proof of purchase, serial numbers, photographs, reasonable troubleshooting, or safe access for inspection. Product registration is not required for the Wine Accomplis Limited Warranty.

A manufacturer's written warranty does not eliminate an obligation imposed on Wine Accomplis as retailer, and a final-sale classification does not eliminate warranty coverage or a nonwaivable remedy. No oral statement changes a warranty. The product-specific written warranty and applicable mandatory law control over any inconsistent general statement in these Terms.

WARRANTY LIMITATION  To the extent permitted by law, any implied warranty accompanying a Wine Accomplis limited written warranty is limited to its one-year term. California implied warranties and other nonwaivable state rights apply as required by law. We do not disclaim an implied warranty or remedy that applicable law prohibits us from disclaiming.

Gift Cards and Store Credit

Gift cards and store credit may be used only for eligible purchases from Wine Accomplis, are not transferable for value, and are not redeemable for cash except where required by law. Store credit does not expire. Gift cards will not expire except to the extent a different treatment is expressly disclosed and permitted by law. We are not responsible for loss or unauthorized use after delivery of a code or card, except to the extent caused by us or otherwise required by law.

Site License and Intellectual Property

The Services and their content, including text, photography, renderings, graphics, product names, logos, designs, layouts, videos, software, and compilations, are owned by or licensed to Wine Accomplis and are protected by intellectual-property and other laws. Subject to these Terms, we grant you a limited, revocable, nonexclusive, nontransferable license to access and use the Services for personal or internal business purchasing purposes.

You may not reproduce, modify, distribute, sell, license, scrape, systematically download, frame, mirror, reverse engineer, create derivative works from, or commercially exploit the Services or their content without written permission. No license to manufacture, copy, or reproduce any product design is granted by purchase or site access. All rights not expressly granted are reserved.

Acceptable Use

You may not use the Services to violate law or third-party rights; submit false, misleading, fraudulent, or unauthorized information; interfere with security or operation; introduce malicious code; probe vulnerabilities; evade purchase limits; impersonate another person; harvest personal information; use automated systems that impose an unreasonable load; or assist another person in doing any of these things.

We may investigate suspected violations and preserve or disclose information when reasonably necessary to comply with law, enforce these Terms, prevent fraud, protect safety, or protect our rights or the rights of others, subject to our Privacy Policy and applicable law.

Reviews, Submissions, and Feedback

If you submit a review, photograph, video, comment, design suggestion, or other content, you retain any ownership you have but grant Wine Accomplis a worldwide, nonexclusive, royalty-free, sublicensable license to host, reproduce, adapt for formatting, publish, display, distribute, and use that content in connection with the Services and our business, subject to applicable privacy and publicity laws. You represent that you have the necessary rights and that the content is accurate and lawful.

We may moderate or remove submissions that are unlawful, deceptive, abusive, infringing, irrelevant, contain private information, or violate these Terms. Product ideas and general feedback may be used without restriction or compensation unless we separately agree otherwise in writing. Do not submit confidential information through a public review or feedback channel.

Third-Party Services and Links

The Services may rely on or link to third parties, including Shopify, payment processors, carriers, installers, manufacturers, social-media services, and external websites. Their services and policies are controlled by them. A link or integration does not mean that we endorse all third-party content or accept responsibility for a third party's independent acts, omissions, security, or terms.

Payments are processed by third-party providers. We do not receive or store complete payment-card credentials except as permitted through our service providers. Your use of third-party services may be governed by additional terms presented by those providers.

Privacy and Electronic Communications

Our Privacy Policy explains how we collect, use, disclose, and protect personal information. By using the Services, you acknowledge that policy. Transactional communications, including order, delivery, security, warranty, and service messages, are part of the Services and may be sent electronically.

You consent to receive agreements, notices, disclosures, records, and other communications electronically at the email address or account you provide, to the extent permitted by law. You are responsible for keeping contact information current and for retaining copies. Marketing email or text-message consent, when requested, is separate from a purchase and may be withdrawn using the method stated in the message.

Service Availability and Disclaimer

We may update, suspend, or discontinue any part of the Services. We do not promise that the website will be uninterrupted, error-free, secure, or free of harmful components, or that every error will be corrected. You are responsible for maintaining appropriate devices, connectivity, and security protections.

DISCLAIMER  To the fullest extent permitted by law, the website and online Services are provided on an "as available" basis. Wine Accomplis does not warrant that site content is complete, continuously current, or suitable for a purpose not expressly accepted by us in writing. Product warranties and nonwaivable consumer rights remain unaffected.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WINE ACCOMPLIS, PANACHE WINE SOLUTIONS LLC, AND THEIR OWNERS, OFFICERS, EMPLOYEES, AFFILIATES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, USE, BUSINESS OPPORTUNITY, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICES, A PRODUCT, OR THESE TERMS, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.

TO THE FULLEST EXTENT PERMITTED BY LAW, THEIR TOTAL AGGREGATE LIABILITY FOR A CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID TO WINE ACCOMPLIS FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THAT CLAIM. THIS LIMIT DOES NOT APPLY TO A REQUIRED REFUND OR WARRANTY REMEDY, LIABILITY FOR A DEFECTIVE PRODUCT TO THE EXTENT IT CANNOT BE LIMITED, OR LIABILITY TO THE EXTENT CAUSED BY FRAUD, WILLFUL MISCONDUCT, GROSS NEGLIGENCE, PERSONAL INJURY, OR DAMAGE TO OTHER PROPERTY WHERE APPLICABLE LAW PROHIBITS THE LIMITATION.

Some jurisdictions do not allow certain warranty exclusions or liability limitations. In those jurisdictions, these provisions apply only to the maximum extent permitted. Nothing in these Terms limits remedies or consumer rights that applicable law makes nonwaivable.

Indemnification

If you purchase for a business, resale, trade, or commercial project, then to the extent permitted by law you will indemnify Wine Accomplis and Panache Wine Solutions LLC from a third-party claim caused by your unlawful conduct, infringement of another person's rights, unauthorized resale or export, or misuse, unauthorized modification, or improper installation of a product. No consumer has a duty to defend Wine Accomplis merely for using the Services or asserting a good-faith consumer claim. No indemnity applies to the extent a claim results from Wine Accomplis's own breach, defect, negligence, or wrongful conduct.

Force Majeure

We are not liable for delay or failure caused by events beyond our reasonable control, including natural disasters, severe weather, fire, flood, epidemic, war, terrorism, civil disorder, government action, embargo, port or customs delay, labor disruption, power or telecommunications failure, cyberattack, transportation interruption, carrier failure, material shortage, or supplier failure. This provision does not eliminate any cancellation, refund, notice, or other right that applicable law makes nonwaivable.

Governing Law and Venue

These Terms and any dispute arising from or relating to them, the Services, or a purchase are governed by the laws of the Commonwealth of Puerto Rico and applicable federal law, without regard to conflict-of-law principles, except to the extent the mandatory law of another jurisdiction applies.

For a business-to-business dispute, the parties consent to exclusive jurisdiction and venue in the state courts of the Commonwealth of Puerto Rico and the United States District Court for the District of Puerto Rico, as applicable. A consumer may bring an individual claim in any court or eligible small-claims forum available under nonwaivable law, including a forum available in the consumer's state of residence. California and New York consumers retain the mandatory protections of their states regardless of this choice-of-law clause.

Nothing in these Terms requires arbitration, waives a jury right in advance, restricts an eligible government complaint, or shortens a limitations period imposed by nonwaivable law.

Changes to These Terms

We may update these Terms by posting a revised version and changing the effective date. Changes apply prospectively from the stated effective date and do not retroactively change an accepted order unless you agree or applicable law requires otherwise. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms. Material changes may receive additional notice when required by law.

General Provisions

These Terms and the incorporated order-specific documents constitute the complete agreement concerning their subject matter and replace prior or contemporaneous communications on that subject. A failure to enforce a provision is not a waiver. A waiver must be in writing and applies only to the specific instance stated.

If a provision is held invalid or unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will remain effective. You may not assign these Terms or an order without our written consent. We may assign them in connection with a merger, reorganization, sale of assets, financing, or transfer of the applicable business, subject to applicable law. Headings are for convenience only. These Terms do not create an agency, partnership, joint venture, employment, franchise, or third-party-beneficiary relationship. Questions about these Terms, orders, returns, or warranty service may be directed to jason@panachewinecellars.com or 888-747-8785.