Privacy policy
PANACHE WINE SOLUTIONS LLC
Wine Accomplis | Last Updated: September 3, 2026
NOTICE AT COLLECTION
Wine Accomplis collects the categories of personal information described below to operate our website and Shopify store, respond to inquiries and quotation requests, process and fulfill orders, manufacture and support products, coordinate shipping and delivery, prevent fraud, communicate with customers, and improve our products and Services.
We do not sell personal information for money. Certain advertising-related disclosures, if enabled, may be considered a "sale," "sharing," or "targeted advertising" under applicable privacy laws and may be subject to opt-out rights as described below.
Who We Are and Scope
Wine Accomplis is a brand operated by Panache Wine Solutions LLC ("Wine Accomplis," "we," "us," or "our").
This Privacy Policy describes how we collect, use, process, and disclose personal information when you visit wineaccomplis.com, create an account, request information or a quotation, purchase or receive a product, communicate with us, submit project information or other content, or otherwise use our website, online store, products, and related services (collectively, the "Services").
Our online store is powered by Shopify, which provides the ecommerce platform that enables us to offer products and Services to you.
If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will control.
For purposes of this policy, "personal information" generally means information that identifies, relates to, describes, or can reasonably be linked with an individual or household. It does not include information that has been anonymized or de-identified so that it cannot reasonably identify or be linked to an individual.
Personal Information We Collect
Depending on how you interact with Wine Accomplis, we may collect or process the following categories of personal information.
Contact and Account Information
We may collect your name, business or company name, billing address, shipping address, email address, telephone number, account credentials, communication preferences, and other information you provide when creating or maintaining an account.
Order and Transaction Information
We may collect information about products you view, place in your cart, request information about, order, return, exchange, or cancel, as well as quotation and invoice details, purchase history, payment status, delivery and installation information, warranty claims, tax information, and related transaction records.
Payment-card and banking information is generally processed by Shopify and other authorized payment providers. Wine Accomplis generally does not receive or store complete payment-card credentials.
Project and Delivery Information
Because Wine Accomplis offers specialized wine storage, furniture, lighting, preservation, serving, cellar, and related products, we may collect information necessary to quote, manufacture, customize, deliver, install, or support a product.
This information may include measurements, architectural or project details, site photographs, access restrictions, delivery conditions, product specifications, finish selections, installation contacts, project locations, and other information you voluntarily provide to us.
Communications and Submitted Content
We may collect information you provide when communicating with us, including emails, messages, customer-service records, call notes, quotation requests, survey responses, reviews, photographs, videos, product feedback, and information submitted through website forms or social-media interactions.
Device and Usage Information
When you use the Services, we and our service providers may automatically collect certain information about your device and interaction with the website, including your IP address, browser and device type, operating system, unique identifiers, approximate location derived from your IP address, referring pages, pages viewed, clicks, session activity, shopping-cart activity, and cookie or similar-technology data.
Security and Fraud Information
We may collect information and signals used to authenticate accounts or transactions, protect the security of the Services, detect and investigate suspicious or fraudulent activity, prevent abuse, and protect Wine Accomplis and our customers.
Sources of Personal Information
We may collect personal information:
- Directly from you when you visit or use the Services, create an account, request a quotation, place an order, contact us, or otherwise provide information to us;
- Automatically from your browser or device through the Services and through cookies and similar technologies;
- From Shopify, payment processors, fraud-prevention providers, shipping carriers, freight providers, installers, service technicians, customer-service providers, and other companies that assist us in providing the Services;
- From suppliers and manufacturers associated with products offered through Wine Accomplis, including TecVino and MagnuMaster suppliers or manufacturers;
- From advertising, analytics, social-media, referral, marketing, or other partners when those tools are enabled and permitted by applicable law; and
- From other third parties when permitted by law.
How We Use Personal Information
We may use personal information to:
Provide and Operate the Services.
Operate our website and ecommerce store; create and manage accounts; respond to inquiries; prepare quotations; process payments; fulfill orders; coordinate manufacturing, shipping, freight, delivery, and installation; provide customer support; process returns, exchanges, store credits, recalls, and warranty claims; and otherwise provide products and Services requested by you.
Customize and Improve the Customer Experience.
Remember preferences, understand how customers interact with the website, improve our products and Services, evaluate website performance, and provide relevant product information and recommendations.
Communicate With You.
Respond to questions and requests, provide order and project updates, send shipping or delivery information, communicate warranty or service information, and maintain our business relationship with you.
Marketing and Advertising.
With your consent or as otherwise permitted by applicable law, we may use personal information to send promotional communications, personalize content, measure marketing campaigns, or display and evaluate advertising. Consent to marketing is not a condition of purchase and may be withdrawn.
Security and Fraud Prevention.
Authenticate accounts and transactions; detect, investigate, and prevent fraudulent, illegal, unsafe, or malicious activity; secure our website and Services; and protect Wine Accomplis, our customers, and others.
Legal and Business Purposes.
Maintain appropriate business records; enforce agreements and policies; comply with applicable laws, regulations, court orders, subpoenas, and other legal processes; respond to government authorities; protect our rights, property, and safety and those of others; and manage disputes or legal proceedings.
How We Disclose Personal Information
We may disclose personal information to third parties when reasonably necessary to operate our business and provide the Services.
Shopify and Commerce Providers
Our store is hosted by Shopify. We may disclose information to Shopify and to payment, checkout, fraud-prevention, tax, hosting, customer-account, ecommerce, and technical providers as necessary to operate the store and complete transactions.
Shopify also collects and processes certain information about your access to and use of the Services in order to provide and improve its services. Depending upon the Shopify services and features enabled on our store, Shopify may process information about your interactions with Wine Accomplis and other merchants.
Information submitted through our Services may therefore be transmitted to and processed by Shopify and other service providers, including providers located outside the state or country where you reside.
Fulfillment, Manufacturing, and Product Partners
We may disclose order, contact, project, delivery, site, installation, and warranty information to suppliers and manufacturers, including TecVino and MagnuMaster suppliers or manufacturers; component and material providers used for Wine Accomplis products; warehouses; shipping carriers; freight brokers; installers; service technicians; and other providers involved in quoting, producing, fulfilling, delivering, installing, servicing, or supporting an order.
We disclose only information reasonably necessary for those providers to perform their services.
Business and Professional Service Providers
We may disclose information to providers supporting our business operations, including cloud-hosting, communications, email, text-message, customer-service, analytics, security, advertising, accounting, insurance, legal, and other professional service providers.
At Your Direction
We may disclose information when you direct or authorize us to do so, such as when information must be provided to a shipping provider, installer, project professional, or another party involved in your order or project.
Legal, Safety, and Business Transfers
We may disclose information when reasonably necessary to comply with applicable law or legal process; respond to regulators or government authorities; prevent fraud, abuse, or harm; enforce our agreements; protect rights, property, or safety; or evaluate or complete a merger, acquisition, financing, restructuring, reorganization, sale, bankruptcy, or transfer of all or part of the business.
We do not sell personal information for money.
If Wine Accomplis uses advertising cookies, pixels, Shopify advertising or network features, Shopify Network Intelligence, Enhanced Services, or similar technologies, disclosure of identifiers or online activity for cross-context behavioral or targeted advertising may be considered a "sale," "sharing," or "targeted advertising" under certain privacy laws even though no money is exchanged.
Relationship With Shopify
Shopify provides the ecommerce infrastructure used by Wine Accomplis and processes certain customer information in connection with those services.
Shopify may also be independently responsible for certain processing of personal information associated with Shopify services or enhanced features. Shopify's handling of that information is governed by its own applicable privacy notices and policies.
Customers may review Shopify's Consumer Privacy Policy and use Shopify's Privacy Portal to learn more about Shopify's privacy practices and applicable privacy rights.
Cookies, Analytics, and Advertising
The Services may use cookies, pixels, tags, local storage, and similar technologies.
Essential technologies support functions such as checkout, account access, security, shopping carts, and website operation.
Functional technologies help remember settings and preferences.
Analytics technologies help us understand website usage and performance.
Advertising technologies, when enabled, may help us measure campaigns, personalize content, or provide relevant advertising.
Where available, you may manage nonessential technologies using the Cookie Preferences or Your Privacy Choicescontrols provided through our website or Shopify. You may also manage cookies through your browser settings.
Where required by applicable law, we recognize supported opt-out preference signals, including Global Privacy Control (GPC), as a request to opt out of the sale or sharing of personal information or targeted advertising for the browser or device sending the signal.
Blocking certain cookies or technologies may affect the operation or availability of some website features.
Email and Text Communications
Transactional communications concerning orders, quotations, projects, shipping, freight, delivery, security, warranties, customer service, or other requested Services are part of our business relationship with you.
Marketing emails may be discontinued at any time by using the unsubscribe option contained in the message or by contacting us.
If text-message marketing is offered, you may opt out by replying STOP when that functionality is available.
Opting out of marketing communications does not prevent us from sending necessary transactional or service-related communications.
If text-message marketing is offered, mobile telephone numbers and text-message consent records will not be shared with third parties for their own marketing purposes. Messaging providers may process this information as necessary to deliver and support the messaging program.
Third-Party Websites and Links
The Services may contain links to websites, social-media platforms, or other online services operated by third parties.
Wine Accomplis does not control the privacy or security practices of third-party websites or services. If you follow a link to a third-party website or platform, we encourage you to review that organization's privacy policy, security practices, and terms.
Information you voluntarily make available in public or semi-public areas of third-party platforms, including social-media services, may be accessible to other users or third parties.
The inclusion of a third-party link on our website does not necessarily constitute an endorsement of that third party, its content, or its privacy practices.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as otherwise required or permitted by applicable law.
Factors affecting retention periods may include:
- The duration of your customer or account relationship with us;
- Quotation and project-development periods;
- Manufacturing, order, shipping, freight, delivery, and installation periods;
- Return, exchange, and warranty periods;
- Tax, accounting, product-safety, insurance, and recordkeeping requirements;
- Fraud-prevention and security requirements;
- Applicable statutes of limitation;
- Active disputes or legal proceedings; and
- Legal or regulatory holds.
When information is no longer reasonably necessary, we may delete or de-identify it unless continued retention is required or permitted by law.
Security
Wine Accomplis uses reasonable administrative, technical, and physical safeguards appropriate to our business, operations, and the sensitivity of the information involved.
These safeguards may include limiting access to information, using Shopify and established payment providers for payment processing, assessing reasonably foreseeable risks, selecting service providers expected to safeguard information, maintaining security and incident-response practices, and securely disposing of records when they are no longer needed.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute or "perfect" security.
You should avoid sending highly sensitive or confidential information to us through unsecured communication channels.
If a security incident occurs for which notification is required by applicable law, we will provide notice as required.
Your Privacy Rights and Choices
Depending on where you live and subject to applicable legal exceptions, you may have some or all of the following rights:
- Right to Access or Know — request access to or information about personal information we maintain about you;
- Right to Delete — request deletion of certain personal information;
- Right to Correct — request correction of inaccurate personal information;
- Right to Data Portability — request a portable copy of certain personal information;
- Right to Information About Collection and Disclosure — request information regarding categories of information collected, sources, purposes, and recipients;
- Right to Withdraw Consent — withdraw consent where processing is based upon your consent;
- Right to Opt Out — opt out of certain sales, sharing, targeted advertising, or profiling where applicable;
- Right to Appeal — appeal certain decisions concerning a privacy request where applicable; and
- Right to Non-Discrimination — exercise applicable privacy rights without unlawful discrimination or retaliation.
To submit a privacy request, contact us at jason@panachewinecellars.com with the subject line "Privacy Request" or call 888-747-8785.
Please describe your request and identify the state or country in which you reside.
We may take reasonable steps to verify your identity before fulfilling a request. Where permitted by applicable law, an authorized agent may submit a request on your behalf. We may require evidence that the agent is authorized to act for you and may require you to verify your identity directly with us.
We will respond to verified requests within the time required by applicable law.
California Privacy Disclosures
The following disclosures describe our privacy practices and are provided to California residents whether or not every obligation of the California Consumer Privacy Act ("CCPA") applies to Wine Accomplis at a particular time.
Categories of Personal Information Collected
During the preceding twelve (12) months, depending upon customer interactions and the Services used, we may have collected:
- Identifiers and contact information;
- Customer-record information;
- Commercial and transaction information;
- Internet or other electronic-network activity;
- Approximate location derived from an IP address;
- Audio, electronic, visual, photographic, or similar information submitted through communications or project materials;
- Professional or employment information when provided by a business contact;
- Inferences used for fraud prevention, customer support, website improvement, or marketing; and
- Sensitive personal information such as account credentials and payment-related information processed through Shopify, payment processors, or other commerce providers.
Sources, Purposes, and Recipients
The sources of these categories are described under Sources of Personal Information. The purposes for collecting and using them are described under How We Use Personal Information, and the categories of recipients are described under How We Disclose Personal Information.
Wine Accomplis does not use sensitive personal information to infer characteristics about individuals or for purposes that would require a right-to-limit notice under the CCPA unless otherwise disclosed.
Sale or Sharing
Wine Accomplis does not sell personal information for money.
If advertising cookies, pixels, Shopify advertising or network features, or similar technologies are enabled, certain identifiers and internet activity may be disclosed for cross-context behavioral advertising and may be considered "sold" or "shared" under California law.
We do not knowingly sell or share the personal information of consumers under sixteen (16) years of age.
California Privacy Rights
Where the CCPA applies, California consumers may have rights to:
- Know or access personal information;
- Correct inaccurate personal information;
- Delete certain personal information;
- Obtain a portable copy of certain information;
- Receive information about categories of personal information collected, sold, shared, or disclosed;
- Opt out of sale or sharing;
- Limit certain uses of sensitive personal information when applicable; and
- Receive equal service and pricing without unlawful discrimination or retaliation for exercising applicable privacy rights.
Requests may be submitted using the contact information provided in this Privacy Policy.
Where available, requests to opt out of sale or sharing may also be submitted through the Your Privacy Choices control on the website or through a recognized opt-out preference signal such as Global Privacy Control.
Wine Accomplis does not offer a financial incentive, price difference, or service difference in exchange for personal information unless we first provide any notice and obtain any consent required by applicable law.
New York Residents
New York residents may submit privacy or security-related requests using the contact methods provided in this Privacy Policy.
Wine Accomplis maintains reasonable administrative, technical, and physical safeguards designed to protect private information in accordance with applicable requirements.
International Processing and Transfers
Wine Accomplis, Shopify, and our other service providers may process personal information in the United States, Canada, Puerto Rico, and other countries or jurisdictions that may have privacy laws different from those where you reside.
Where applicable law requires a particular data-transfer mechanism or additional safeguards for international transfers, Wine Accomplis or the service provider responsible for the processing will use an appropriate legally recognized mechanism.
Where applicable to transfers from the European Economic Area or United Kingdom, appropriate safeguards may include recognized contractual mechanisms such as applicable Standard Contractual Clauses, unless another lawful transfer mechanism applies.
Children's Privacy
The Services are not directed to children under thirteen (13), and Wine Accomplis does not knowingly collect personal information from children under thirteen.
If you are a parent or guardian and believe a child has provided personal information to us, please contact us so that we can evaluate the situation and delete the information where appropriate.
We do not knowingly sell or share personal information of consumers under sixteen (16) years of age for targeted or cross-context behavioral advertising without any consent required by applicable law.
Complaints
If you have a complaint regarding how Wine Accomplis handles personal information, please contact us using the information below.
Depending upon where you reside, you may also have the right to appeal a decision concerning a privacy request or lodge a complaint with an applicable state, national, or local privacy or data-protection authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Services, technology, business practices, legal obligations, Shopify functionality, or other operational or regulatory requirements.
When we make changes, we will post the revised Privacy Policy on our website and update the Last Updated date above. We will provide additional notice when required by applicable law.
Contact Wine Accomplis
Questions regarding this Privacy Policy, our privacy practices, or requests to exercise applicable privacy rights may be directed to:
Wine Accomplis
Operated by Panache Wine Solutions LLC
Email: jason@panachewinecellars.com
Phone: 888-747-8785
Website: wineaccomplis.com